We value your business and we know your privacy is important to you.  Our Privacy Policy is intended to inform you of certain information that we collect from you, how we collect it, and what we do with it.  By using our Web site (the "Site"), you are accepting the practices described in our Privacy Policy.

How and When We Collect Information

We collect personal (or personally identifiable) information from you when you provide it to us.  For example, if you order a product from us, we may collect your name, mailing address, telephone number, credit card number and email address.  If you create an account by registering with us, we may collect additional personal information about you which may be used by us to determine the category of service which may be made available to you. Personal information also includes information about your activity on our Site.  When you visit the Site, some information is automatically collected, such as your computer’s IP address, browser type, system  type, the content and pages that you access on the Site, the pages from which you navigate to and from the Site, and the time you spend on the Site.

What We Do with Your Information

We are committed to protecting your privacy.  Under no circumstances do we rent, trade, or share your email address with anyone else for their marketing purposes.  We use your personal information for internal purposes, such as order processing and keeping you informed of the status of your order.

The personal information that you give us when you place an order is used to process and fulfill your order.  We may also use your personal information for our own internal purposes, such as providing customer support or evaluating and improving our products and services.

We use the services of one or more credit card processing companies to assist us in processing your payment.  These companies do not retain, share, store or use personally identifiable information for any secondary purposes and comply with the Payment Card Industry Data Security Standard.

We may disclose personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business.  We also may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

You May Opt-Out of Certain Communications

If you are not interested in receiving email announcements and other marketing information from us, please email your request to Contact@locktechinc.com.  Please include your complete name, email address and mailing address.  You may, however, still receive customer service-related communications from us.

Links to Other Websites

Our website may contain links to websites operated by other companies.  We are not responsible for the privacy practices of such other websites.  We encourage our users to be aware when they leave our site and to read the privacy statements of such other websites.  This Privacy Policy applies solely to information collected by our website.

Cookies and Internet Advertising

Like many e-commerce sites, we use “cookies,” which are bits of information that are stored on your computer by your web browser.  Although our cookies don’t store any of your personal information, they do allow us to do things like keep items in your wish list between visits or during the same visit, or to provide you with a more personalized user experience.  Whether you want your web browser to accept cookies or not is up to you.  If you have not changed your browser’s settings, most likely it already accepts cookies.

We may use third-party service providers to place ads on our behalf across the Internet, including this site.  They may collect anonymous information about your visits to our website, and your interaction with our products.  They may also use information about your visits to this and other websites to target ads for products.  This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by many websites.  They do not know the name, telephone number, mailing address, email address or any personally identifiable information about the user.

How We Protect Your Information

The security of your personal information is important to us.  When you enter sensitive information such as a credit card number on our order forms, we encrypt that information using secure socket layer (SSL) technology.  For purchases made online with credit cards, we store your credit card number in encrypted form for a limited amount of time, and our employees do not have access to this information.  We do not store PIN data or 3-digit security codes.

We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it.  However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  We assume no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties, or other acts or omissions.

However, if we discover that a security breach has occurred which may have caused unauthorized access or disclosure of your personal information, we will notify you that a security breach has occurred within 72 hours of first discovering it. The method of this notification will include as many forms as we reasonably deem necessary to disseminate the information in a timely manner, which include email or telephone message.

Right to Access Your Personal Information

At your request, we will provide confirmation as to whether your personal information is being processed, where it is being processed, and for what purpose. We can also provide, free of charge, a copy of the personal information being processed, in an electronic format. Contact our customer service department at Contact@locktechinc.com.

Right to Be Forgotten

At your request, we will erase all your personal information. At that point, we will cease further dissemination of the personal information and halt all processing. Other valid conditions which would prompt our erasing your personal information include situations where the information is no longer relevant, or the original purpose has been satisfied. Contact our customer service department at Contact@locktechinc.com.

Portability

Upon your request, we will transmit to you any previously provided personal information in a commonly used and machine-readable format. You also have the right to request that we transmit your personal information to another processor, free of charge. Contact our customer service department at Contact@locktechinc.com.

Children’s Privacy

We do not knowingly collect information from children under the age of 13, and we will delete any information in our database that we know originates from a child under the age of 13.

Updating Your Personal Information

You may correct, update or remove personal information previously provided to us by contacting our customer service department at Contact@locktechinc.com.

Changes to Our Privacy Policy

If we change our Privacy Policy, we will post a new version on our website, which will become effective when posted.  The new policy will apply to all current and past users of the website and will replace any prior policies that are inconsistent with it.

Contact Us

If you ever have any questions regarding our Privacy Policy please contact us at Contact@locktechinc.com.